What types of photography services do you offer?
We offer a comprehensive range of photography services including wedding photography, pre-wedding/engagement sessions, portrait photography (individual, family, and corporate), event coverage (baptisms, birthdays, corporate events), funeral services, and cosplay event photography. Each service is tailored to meet your specific needs and can be customized with different package options.
Where are you located and what areas do you serve?
We are based in Bekasi, Indonesia, and primarily serve Bekasi and surrounding areas including Jakarta, Depok, Tangerang, and Bogor. For special events like destination weddings or pre-wedding shoots, we’re happy to travel to other locations. Travel fees may apply depending on the distance and will be discussed during consultation.
How far in advance should I book your services?
We recommend booking as early as possible to secure your preferred date, especially for weddings. Ideally, book 6-12 months in advance for weddings, 3-6 months for pre-wedding shoots, and at least 2-4 weeks for portrait or event photography. However, we understand that sometimes you need a photographer on shorter notice, so contact us anyway—we’ll do our best to accommodate your schedule if we have availability.
Do you offer consultations before booking?
Yes! We offer free initial consultations either in person, via phone, or through video call. This is an opportunity for us to get to know each other, discuss your vision, review our portfolio, understand your needs, and answer any questions you may have. There’s no obligation to book, and we believe this conversation is essential to ensuring we’re the right fit for your photography needs.
Pricing & Packages
How much do your services cost?
Our pricing varies depending on the type of service, package selected, coverage duration, and specific requirements. Wedding packages typically start from Rp.1.500.000, portrait sessions from Rp.800.000, and pre-wedding shoots from Rp.1.500.000. We offer several package options at different price points to accommodate various budgets. Contact us for detailed pricing information and a customized quote based on your specific needs.
What’s included in your photography packages?
Our packages vary by service type, but generally include:
- Professional photography coverage for specified hours
- High-resolution edited digital images
- Online gallery for viewing and downloading
- Professional editing and color correction
- Pre-event consultation and planning
- Some packages include engagement sessions, albums, prints, or additional coverage hours
Specific inclusions are detailed in each package, and we’re happy to customize based on your needs.
Do you offer payment plans?
Yes, we understand that photography is an investment. We typically require a non-refundable deposit (usually 30-50% of the total package price) to secure your booking date, with the remaining balance due before or on the event date. For larger packages, we can discuss installment payment options. All payment terms will be clearly outlined in your contract.
Are there any additional costs I should know about?
Our package prices are comprehensive, but additional costs may include:
- Travel fees for locations outside our standard service area
- Accommodation and meals for multi-day events or destination shoots
- Additional hours beyond package coverage
- Rush editing (faster than standard turnaround time)
- Extra prints, albums, or physical products beyond what’s included
- Second photographer (if not included in package)
All potential additional costs will be discussed and agreed upon before booking.
Wedding Photography Specific
How long will you be at my wedding?
Coverage time depends on the package you select. Our wedding packages range from 4-hour coverage (ceremony and portraits) to full-day coverage (12+ hours from getting ready through reception). We’ll work with you to create a timeline and recommend the coverage duration that best fits your wedding schedule and ensures all important moments are captured.
Do you provide a second photographer?
Yes! We offer second photographer services, which we highly recommend for weddings. A second photographer ensures comprehensive coverage from multiple angles, captures different perspectives simultaneously (like bride and groom getting ready separately), and ensures no moments are missed during key events like the ceremony or first dance. Second photographer services may be included in premium packages or available as an add-on.
Can we provide a shot list?
Absolutely! We welcome your input and want to ensure we capture what’s most important to you. While we have extensive experience and know the essential wedding moments to photograph, we’re happy to review your shot list, especially for specific family groupings, detail shots, or special moments unique to your celebration. We’ll discuss this during our pre-wedding consultation.
What happens if you’re sick or unable to photograph our wedding?
Your wedding is our priority, and we have backup plans in place. We maintain a network of trusted professional photographers who can step in if an emergency prevents us from being there. This has never happened, but if it did, we would ensure a qualified professional photographer covers your wedding at no additional cost to you. This contingency is outlined in our contract for your peace of mind.
Do you shoot in RAW format?
Yes, we shoot in RAW format for maximum editing flexibility and image quality. However, we deliver your final images as high-resolution JPEGs, which are universally compatible and perfect for printing, sharing, and posting online. RAW files are kept as backups but are not typically included in packages, as they require specialized software and editing knowledge to use.
Delivery & Timeline
When will we receive our photos?
Turnaround times vary by service:
- Wedding photography: 4-6 weeks for full edited gallery
- Pre-wedding/Engagement: 2-3 weeks
- Portrait/Event sessions: 1-2 weeks
- Sneak peeks: 3-5 days for select highlight images
During peak wedding season (June-September), turnaround may extend slightly. Rush delivery is available for an additional fee if you need photos sooner.
How many photos will we receive?
The number of final edited images depends on the service and coverage duration:
- Full wedding day (8-10 hours): 400-600+ edited images
- Portrait session (1-2 hours): 30-50 edited images
- Pre-wedding shoot (4-6 hours): 100-150+ edited images
- Event coverage: approximately 50-75 images per hour
We deliver every quality shot that tells your story—we don’t artificially limit numbers to meet a quota. Quality over quantity is our philosophy.
How will we receive our photos?
Photos are delivered through a private online gallery where you can view, download, share, and order prints. The gallery is accessible via password-protected link and remains active for at least one year. You’ll receive full-resolution digital files with printing rights for personal use. We can also provide photos on USB drive upon request.
How long do you keep our photos?
We maintain backups of your photos for a minimum of two years after delivery. We strongly encourage you to download and create your own backups immediately upon receiving your gallery. After the retention period, while we make efforts to keep files longer, we cannot guarantee their availability, so please ensure you’ve saved your images.
Session Details
What should we wear for our photo session?
We provide a detailed style guide after booking that includes outfit suggestions, color recommendations, and tips for looking your best on camera. Generally, we recommend:
- Coordinating colors (not matching exactly)
- Avoiding busy patterns or logos
- Choosing outfits that reflect your personal style and are comfortable
- Considering the location and season
We’re happy to review your outfit choices before the session.
What if the weather is bad for our outdoor session?
We monitor weather forecasts closely. For scheduled outdoor sessions, we’ll discuss backup plans in advance, which may include:
- Rescheduling to another date (no additional fee)
- Moving to a covered or indoor location
- Embracing the weather (rain photos can be beautiful!)
- Having umbrellas and creative solutions ready
Your comfort and safety are priorities, and we’re flexible in finding solutions that work.
Can we bring props or pets to our session?
Absolutely! Props that have personal meaning to you (books, sports equipment, musical instruments, etc.) and pets are wonderful additions to your photos. Just let us know in advance so we can plan accordingly and allow extra time. For pets, please bring a handler who can help between shots.
Do you help with posing? We’re not comfortable in front of the camera.
Yes! Most people feel awkward being photographed, and that’s completely normal. We provide gentle direction and guidance throughout the session, helping you with flattering poses while keeping things natural and comfortable. We focus on creating genuine interactions rather than stiff, formal poses. By the end of the session, most clients forget the camera is even there!
Technical & Legal
Do we get the rights to our photos?
Yes, you receive personal printing rights with all our packages, meaning you can print, share on social media, and use your photos for personal purposes. We retain the copyright and the right to use images for our portfolio, website, and marketing (unless privacy is requested). Commercial use of the images requires separate licensing agreement.
Will our photos be edited/retouched?
All delivered photos receive professional editing including:
- Color correction and white balance adjustment
- Exposure optimization
- Basic retouching (removing temporary blemishes, etc.)
- Artistic enhancements to match our signature style
We do not heavily airbrush or alter appearances—our goal is to enhance natural beauty while keeping you looking like yourself. Extensive retouching services are available as an add-on if desired.
What equipment do you use?
We use professional-grade camera bodies and lenses from [Canon/Nikon/Sony], professional lighting equipment, and backup gear for every shoot. All equipment is regularly maintained and updated to ensure the highest quality results and reliability.
Do you have a contract?
Yes, all bookings are secured with a signed contract that outlines services, deliverables, payment terms, cancellation policies, and responsibilities of both parties. This protects both you and us, ensuring clear expectations and professional service.
Booking & Cancellation
How do we book you?
The booking process is simple:
- Contact us to check availability for your date
- Schedule a consultation (in person or virtual)
- Review and select your package
- Sign the contract and pay the deposit
- Your date is officially reserved!
We’ll guide you through each step and answer any questions along the way.
What is your cancellation and rescheduling policy?
Our deposit is non-refundable as it reserves your date and represents lost business opportunities. However, we understand that circumstances change:
- Rescheduling: If you need to change your date and we have availability, we’re happy to reschedule at no additional charge (one-time courtesy)
- Cancellation: If you must cancel, the deposit is forfeited, but any payments beyond the deposit may be refunded depending on timing and circumstances
- Our cancellation: If we must cancel, you receive a full refund or arrangement for replacement photographer
Specific terms are detailed in your contract.
What happens if our event runs longer than expected?
We understand that events don’t always stick to the timeline! If your event is running over and you’d like us to stay longer, we offer overtime coverage at an hourly rate (specified in your package). Just let us know, and if our schedule permits, we’re happy to extend coverage to ensure all your moments are captured.
Still have questions? We’re here to help! Contact us at uncleshoot2@gmail.com, call +62 898 9251 221, or use our contact form. We typically respond within 24 hours and would love to discuss your photography needs.